An example of after-sales services is
COMMERCE
WAEC 2023
An example of after-sales services is
- A. sorting and grading of goods
- B. granting of discount
- C. provision of price list and terms
- D. free replacement of parts
Correct Answer: D. free replacement of parts
Explanation
After sale services are extra services sometimes made available to a customer after he has purchased the product in order to ensure continous patronage. These include: servicing, repairs and maintenance, provision of spare part, free replacement of faulty parts under guarantee etc.
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