Establishing and maintaining mutual understanding between an organization and its customers is known as
COMMERCE
WAEC 2009
Establishing and maintaining mutual understanding between an organization and its customers is known as
- A. marketing concept
- B. advertising
- C. public relations
- D. sales promotion
Correct Answer: C. public relations
Explanation
Public relations has to do with how a company is perceived by the public or its customer. It involves building mutually beneficial relationships between organizations and the public.
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