Correct Answer: B. Credit note

Correct Answer: D. consumer's satisfaction at a profit

Explanation

Factors that adversely affect the growth of commerce in West Africa are:

(i)Inadequate capital: Commerce requires a lot of capital to keep pace with trends which most Africans are unable to afford.

(ii)Low per capita income/ Poverty: West Africans have low purchasing power as a result of low income. This leads to consumer resistance.

(iii)Political instability:West Africa has continued to experience short-range change of government which tends to create fear in investors. There is also instability in investment policies.

(iv)Inadequate facilities: Various aids to trade such as banking, warehousing, insurance and transport are inadequate to facilitate growth of commerce.

(v) Poor communication system: Most of the countries in West Africa have no direct telephone link, no internet, etc. This slows down the rate of economic activities.

(vi) Immobility of labour: No free movement of labour and trade among West African countries.

(vii)Prevalent business frauds:Loss of faith in cheque system of payment compounded by high prevalent of business fraud, e.g, Advanced Fee Fraud popularly known as 419.

(viii)West Africans as primary producers: They produce and sell the same type of agricultural products, thus generating low volume of trade and absence of large market.

Correct Answer: B. their annual account are made available to the Corporate Affairs Commision

Explanation

(a) NIPOST renders the following services to the public:

(i) Telegram services: This is a means of sending urgent written messages across to a given location.

(ii) Post office box and private mail bag services: Letters belonging to individuals and organisations are sorted out and kept for them in exclusive boxes and bags.

(iii) Post Restante: Post restante facilities enables letters belonging to visitors to a town to be left in the care of the post office. To collect such letters, the addressee must provide evidence of his identity.

(iv) Parcel post: Parcels up to a specified weight may be sent to the addressee by post. The amount charged for this service depends on the weight of the parcel.

(v) Cash on delivery service: This is a service rendered by the post office to assist mail-order business. (vi) Recorded delivery : A recorded delivery gives a proof that a letter had been delivered and the sender is compensated in the event of loss or damage in the post.

(vii) Registration of letters: This service ensures the safety of the mail. Registration ensures that a receipt is obtained every time the letter changes hands.

(viii) Business reply service: A firm may save the recipients of its letters the cost of replying them by providing them with printed reply cards or envelopes which do not require to be stamped.

(ix) Ordinary letters: Ordinary letters may be official or personal and must be enclosed in an envelope with the appropriate stamp on it. Such letters may be sent by surface mail (i.e. road) or by air.

(b) Advantages of courier services

(i) Its services are personal and cordial

(ii) services are rendered all over the country including rural areas

(iii) It helps in carrying bulky goods.

(iv) Recorded delivery.

(v) Courier services are fast and reliable.

(vi) Safety and security.

Correct Answer: B. Public relations

Explanation

Public relations; the professional maintenance of a favourable public image by a company or other organization or a famous person.

Correct Answer: A. high cost of construction

Correct Answer: C. patent

Correct Answer: D. demurrage

Correct Answer: A. N 1,000